Returns & Exchanges
At RAVEMEN, we stand by the quality of our high-performance cycling lights and accessories. If you are not completely satisfied with your purchase, you may return or exchange your gear within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and reason for return to receive your Return Merchandise Authorization (RMA) number.
- 2.Pack Your Gear
Ensure the product is in its original packaging with all mounting brackets, charging cables, and manuals included.
- 3.Ship It Back
Affix the provided shipping label to your package and drop it off at any authorized carrier location to be sent back to our warehouse.
- 4.Quality Inspection & Refund
Once our technicians verify the item's condition, we will process your refund or ship your replacement gear within 5-7 business days.