Frequently Asked Questions
Everything you need to know about RAVEMEN gear and services.
What is the standard shipping time for orders?
We process orders within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.
Do RAVEMEN products come with a warranty?
Yes, all our high-performance sports gear comes with a 1-year limited warranty against manufacturing defects to ensure you can train with confidence.
What is your return policy for athletic wear?
We offer a 30-day return policy. Items must be unworn, unwashed, and in their original packaging with tags attached to be eligible for a full refund.
How should I care for my technical sports apparel?
To maintain fabric performance, we recommend machine washing in cold water on a gentle cycle and hanging to dry. Avoid using fabric softeners or bleach.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Can I track my order once it has been shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email containing a tracking number and a link to monitor your delivery progress in real-time.